Měření pokroku
Verze z 30. 8. 2018, 11:41, kterou vytvořil Artur Demartini (diskuse | příspěvky)
Measuring success
How to use data to improve your service: measuring, reporting, analytics tools and techniques.
How and why to measure performance and benefits.
- Using data to improve your service: an introduction
- Measuring the success of your service
- How to set performance metrics for your service
- Measuring the benefits of your service
- Choosing digital analytics tools
- Usability benchmarking a website or whole service
Measuring and sharing performance data.
- Measuring digital take-up
- Measuring user satisfaction
- Measuring completion rate
- Measuring cost per transaction
- Sharing your data with the Performance Platform
