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| − | = Measuring success = | + | =Measuring success= |
How to use data to improve your service: measuring, reporting, analytics tools and techniques. | How to use data to improve your service: measuring, reporting, analytics tools and techniques. | ||
| Řádek 6: | Řádek 6: | ||
<span class="subsection__icon"></span> | <span class="subsection__icon"></span> | ||
| − | * Using data to improve your service: an introduction | + | *[[Using data to improve your service: an introduction]] |
| − | * Measuring the success of your service | + | *Measuring the success of your service |
| − | * How to set performance metrics for your service | + | *How to set performance metrics for your service |
| − | * Measuring the benefits of your service | + | *Measuring the benefits of your service |
| − | * Choosing digital analytics tools | + | *Choosing digital analytics tools |
| − | * Usability benchmarking a website or whole service | + | *Usability benchmarking a website or whole service |
| − | Measuring and sharing performance data. | + | === Measuring and sharing performance data. === |
<span class="subsection__icon"></span> | <span class="subsection__icon"></span> | ||
| − | * Measuring digital take-up | + | *Measuring digital take-up |
| − | * Measuring user satisfaction | + | *Measuring user satisfaction |
| − | * Measuring completion rate | + | *Measuring completion rate |
| − | * Measuring cost per transaction | + | *Measuring cost per transaction |
| − | * Sharing your data with the Performance Platform | + | *Sharing your data with the Performance Platform |
Verze z 30. 8. 2018, 11:41
Measuring success
How to use data to improve your service: measuring, reporting, analytics tools and techniques.
How and why to measure performance and benefits.
- Using data to improve your service: an introduction
- Measuring the success of your service
- How to set performance metrics for your service
- Measuring the benefits of your service
- Choosing digital analytics tools
- Usability benchmarking a website or whole service
Measuring and sharing performance data.
- Measuring digital take-up
- Measuring user satisfaction
- Measuring completion rate
- Measuring cost per transaction
- Sharing your data with the Performance Platform
