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Založena nová stránka s textem „ = Measuring success = How to use data to improve your service: measuring, reporting, analytics tools and techniques. How and why to measure performance a…“
= Measuring success =
How to use data to improve your service: measuring, reporting, analytics tools and techniques.
How and why to measure performance and benefits.
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* Using data to improve your service: an introduction
* Measuring the success of your service
* How to set performance metrics for your service
* Measuring the benefits of your service
* Choosing digital analytics tools
* Usability benchmarking a website or whole service
Measuring and sharing performance data.
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* Measuring digital take-up
* Measuring user satisfaction
* Measuring completion rate
* Measuring cost per transaction
* Sharing your data with the Performance Platform